CONTACT & BOOKINGS

Privacy Policy

Effective date: 23 March 2026

Feel Pretty respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, contact us, make a booking, purchase products or gift vouchers, join our mailing list, or otherwise interact with us.

1. Who we are

Feel Pretty
275 Mooloolaba Road, Buderim QLD 4556
Phone: 0413 488 516
Website: mytestsite.com.au/feelpretty

If you have any questions about this Privacy Policy or your personal information, you can contact us using the details above.

2. What personal information we collect

We may collect personal information that is reasonably necessary for our business functions and activities, including:

  • your name
  • your email address
  • your phone number
  • your postal or billing address
  • appointment or booking details
  • purchase and transaction details
  • communications you send to us
  • information you submit through website forms
  • marketing preferences
  • technical data such as IP address, browser type, device information and website usage data

If you provide sensitive information to us, including health- or treatment-related information relevant to beauty services, you consent to us collecting and using that information only for the purpose of providing appropriate services, managing bookings, and communicating with you where reasonably required.

3. How we collect personal information

We may collect your personal information when you:

  • submit a contact or booking enquiry
  • contact us by phone, email or through our website
  • sign up to our mailing list
  • purchase products, services or gift vouchers
  • interact with us on social media
  • browse our website
  • leave a comment or review
  • otherwise deal with us in person or online

We may also collect some information automatically through cookies, analytics tools and similar technologies when you use our website.

4. Why we collect your personal information

We collect, hold, use and disclose personal information for purposes including:

  • responding to enquiries
  • providing beauty services, consultations and customer support
  • processing bookings, purchases and gift vouchers
  • sending appointment, service or order-related communications
  • sending marketing emails and promotional updates where you have opted in
  • improving our website, services and customer experience
  • maintaining internal records
  • complying with legal and regulatory obligations

5. Direct marketing

If you subscribe to our mailing list or otherwise consent, we may send you updates about masterclasses, special offers, beauty tips, new arrivals and related promotions.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Cookies and website analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

  • remember your preferences
  • help website functions operate properly
  • collect analytics data
  • support security and spam prevention

You can usually modify your browser settings to refuse cookies, although some parts of the website may not function correctly if you do so.

7. Online store, bookings and payments

If you purchase products, services or gift vouchers through our website, we may collect information needed to process your order or booking, including your contact details, transaction details and any information relevant to fulfilling your purchase.

Payment information is generally processed by secure third-party payment providers. We do not store full credit card details on our website unless expressly stated otherwise by the payment platform we use.

8. Comments, user content and spam detection

If you leave comments or submit content through the website, we may collect the data shown in the form, along with your IP address and browser user agent string, to help detect spam and maintain website security.

9. Disclosure of personal information

We may disclose your personal information to trusted third parties where reasonably necessary to operate our business, including:

  • website hosting and IT service providers
  • email marketing platforms
  • booking, e-commerce and payment service providers
  • analytics and website support providers
  • professional advisers such as accountants, lawyers or business consultants
  • government, regulatory or law enforcement bodies where required by law

Some of these third-party providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled appropriately.

10. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. How long we keep personal information

We keep personal information only for as long as it is reasonably needed for the purposes set out in this Privacy Policy, or as required by law, including for business, tax, accounting and legal record-keeping purposes.

12. Access and correction

You may request access to the personal information we hold about you and ask us to correct inaccurate, incomplete or out-of-date information.

To do so, please contact us using the details listed in this Privacy Policy. We may need to verify your identity before processing your request.

13. Your privacy rights

Where applicable, you may have the right to:

  • request access to your personal information
  • request correction of your personal information
  • withdraw consent to marketing communications
  • request that we delete personal information we no longer need, subject to any legal obligations

14. Third-party links and embedded content

Our website may contain links to third-party websites, social media platforms, or embedded content. Those third parties may collect data about you independently. We are not responsible for the privacy practices of those external websites or platforms, and we encourage you to read their privacy policies.

15. Complaints

If you believe we have breached applicable privacy laws or mishandled your personal information, please contact us first so we can try to resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal obligations or privacy practices. The latest version will always be published on this website.

17. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Feel Pretty
275 Mooloolaba Road, Buderim QLD 4556
0413 488 516
Website: mytestsite.com.au/feelpretty